Collecting your personal information

Ambrosia Dietetics may collect personal information about you/ your child. We will only collect personal information by lawful and fair means and primarily directly from you (for example, through our interaction with you or your use of our website). We only collect information that is important for providing care and support to you/ your child. We do not
collect information that is not considered important, reasonable or necessary to provide care.

We may collect information including, but not limited to:

  • your child/’s full name/s, their date of birth, their home address, their Medicare number; their NDIS number; their gender;
  • your full name;
  • your contact information (postal address, email address, telephone number, mobile number etc), including your preferred manner of contact;
  • medical information, such as but not limited to, pathology reports, scans, medical history, medication information etc;
  • details of a third-party funding manager such as for those clients utilising an NDIS Plan Manager; and
  • name and contact details of your referring doctor and/or general practitioner and/or other health professional.

Use of your personal information

Personal information is kept until we are no longer legally required to keep it, or when the need for the personal information has passed (at which point it will be destroyed, deleted or de-identified). Personal information may be disclosed to your treating specialist doctor/s and other health care providers, this may include written reports.

Personal information may be collected from treating specialist doctor/s and other health care providers. Personal information may be collected to respond to enquiries or comply with other legal obligations.

Storage and security of your personal information

Ambrosia Dietetics takes steps to keep your personal information secure, safe and protected from misuse, interference, loss or unauthorised access. Your medical records are kept on secure electronic medical software systems. Hard copies of documents are destroyed once the information has been used and/or updated to our medical software system.

 Accessing your personal information

You have the right to access the personal information we hold about you/ your child. If at any time you want to know what personal
information we hold, please contact us. We will provide you with your information within a reasonable time of your request. We reserve the right to refuse you access to your personal information as permitted under the Privacy Act.

Correction of your personal information

We will take reasonable steps to ensure personal information held by us is accurate, up-to-date and complete. Please inform us of any changes to your circumstances including change of contact details.

Problems or queries

If you have a problem or question about the way we collect or use your information please contact us. Any concerns received will be internally reviewed and where appropriate an internal investigation will be conducted to ensure we continue to comply with the Privacy Act. If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner at


Personal information means information or opinions about a person from which that person is reasonably identifiable. Personal information includes sensitive information.

Sensitive information includes information about a person’s beliefs, finances, associations or health.

Health information means information or opinions about a person’s health. It includes information collected in connection with the delivery of health services.

Ambrosia Dietetics recognises your privacy is important. We acknowledge that you have rights to control your personal information. We are committed to protecting
your personal information. We have obligations under The Privacy Act 1988 (Privacy Act) to protect your personal information.

This Privacy statement sets out Ambrosia Dietetics’ policy concerning the collection, holding, use and disclosure of your personal information. It provides you with information and options on how to access and correct your personal information.

Terms of Service

In these Terms of Service, “we”, “us “or “our” refers to Ambrosia Dietetics. (ABN 96256096908). Any reference to “you” means the user of the Website and the purchaser of he goods and/or the parent or guardian of a minor who is a customer of Ambrosia Dietetics.

Access to and use of this Website and the goods available through this Website (collectively, the “Services”) are subject to the following terms and conditions. By using our Services, you are agreeing to the Terms and Conditions set out by Ambrosia Dietetics. These Terms and Conditions may be updated occasionally so it is advised that users refer back to these Terms and Conditions regularly to note any changes.


The intellectual property rights in all content made available to you on or through this Website remains the property of Ambrosia Dietetics.  You may use the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content without the written
consent of Ambrosia Dietetics.  

Linking to our website

You may link to Ambrosia Dietetics webpage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.


You agree to indemnify, defend and hold harmless Ambrosia Dietetics, its director/s,
employee/s, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website in breach of these Terms of Service

DISCLAIMER information provide on this website is done so with the utmost good faith however it cannot be regarded as a substitute for individual clinical management. Ambrosia Dietetics takes no liability or responsibility for outcomes or conditions that result by a persons acting on the sole advice of this page.